Excellent  
    
 Based on 14 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Nancy Arant 
 
2024-04-04
 
 
 Trustindex verifies that the original source of the review is Google. 
We hired ProRana to replace windows in our sunroom.  What started out as a simple project turned into a rebuild of the sunroom due to substantial wood damage uncovered when the old windows were removed.  While many of the problems were unexpected and necessary repairs caused the project to go on longer than expected, Rich Arkey did excellent work in bringing everything up to code and beautifully remodeled.  He is experienced and knowledgeable.  He explained all the problems and possible solutions clearly.  His work is careful, thorough and detailed.
  
 
  
 
 
 
  
 
 
 Kristi L. Thornton 
 
2024-04-02
 
 
 Trustindex verifies that the original source of the review is Google. 
My husband and I have been working with Rich for 2+ years on several projects. We first contacted him when we were thinking about replacing all the windows in our house. He was the only contractor who had the integrity to tell us that we didn't need to replace the windows, but could take a different and cheaper route to solve our problem. Then we hired him to do a much bigger job--taking out a 16x9 foot wall of windows and replacing it with a giant sliding door onto the deck. He did that install with absolute professionalism. When minor problems came up after install--as they do with any job--he was responsive and explained our options well. There are always going to be delays and unexpected problems, but Rich communicates clearly, explains what is happening, and offers options for how to move forward. He's also just a funny guy to have around. And the dog likes him.
  
 
  
 
 
 
  
 
 
 Debbie Tanciar 
 
2024-03-16
 
 
 Trustindex verifies that the original source of the review is Google. 
Again, we called on Rich at ProRANA to replace additional low-end fogged windows that became an eye-sore.  So glad we did.  The job was reasonably priced and the crew was as prompt & efficient as the last time out.  They will be first on our list of contractors for future home maintenance issues.Thanks, Rich!
  
 
  
 
 
 
  
 
 
 Terri Skokauckas 
 
2024-03-09
 
 
 Trustindex verifies that the original source of the review is Google. 
After having a lightning strike to our home, we needed someone who could address all our issues and only have to deal with one person. We found that with Rich. He addressed all our issues with efficiency and communicated  through everything.
We had a lot of unseen damage and he addressed that in a timely manner to bring our house back to a safe place to live. We highly recommend him for your repairs or home improvement needs
  
 
  
 
 
 
  
 
 
 Cheryl Steflik 
 
2023-10-07
 
 
 Trustindex verifies that the original source of the review is Google. 
Rich built us a deck. We interviewed 4 companies. Rich was by far the most knowledgeable and explained what he would do and listen to what we envisioned. He always looped us in when there was a supply issue or something else was going wrong. I watched him several times and he is meticulous at his work. We are beyond thrilled with his work and the end project. He did better than we even thought about. We will hire Rich again for any further projects.
  
 
  
 
 
 
  
 
 
 Hazel Rosskamp 
 
2023-08-10
 
 
 Trustindex verifies that the original source of the review is Google. 
ProRANA did a marvelous job on instilling windows for our screen enclosere to help make it a sun room. Owner, Rich Arkey was very knowledgeable and helpful as he introduced the product and gave good explanation. During the waiting time, we received updates along the way. The workers were on time, extremely knowledgeable, professional and did a fantastic installation in about 7 hours from beginning to end. The quality of the windows is very high and look beautiful. The experience exceeded our expectations! I would definitely call Rich at ProRANA if we ever need more windows installed! Thank you Rich it was a pleasure to work with you!
  
 
  
 
 
 
  
 
 
 Nancy Mayo 
 
2023-07-27
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent work!    Professional team did a wonderful job!
  
 
  
 
 
 
  
 
 
 Patrick Hessman 
 
2023-06-08
 
 
 Trustindex verifies that the original source of the review is Google. 
Rich came by to help us evaluate an issue we had in our home with windows and helped us determine a way forward. He was here for 45 minutes and didn't charge for his time! Highly professional and helpful.
  
 
  
 
 
 
  
 
 
 Shelly Cefalu 
 
2023-03-26
 
 
 Trustindex verifies that the original source of the review is Google. 
Rich quickly responded to my call and did a thorough evaluation. He was very informative and explained matters clearly. Would highly recommend him.